Microsoft Internet Mail
Internet Mail is an e-mail program designed specifically
for the Internet. At this time, you cannot use Microsoft
Internet Mail to access your e-mail account with any
of the following services:
MS Mail, cc:Mail, The Microsoft Network (MSN), CompuServe,
America OnLine
(AOL), and Microsoft Exchange Server.
If you don’t know whether your system uses these
services, contact your administrator or your Internet
Service Provider and ask if they support SMTP/POP3
mail clients.
Microsoft Interent News
Microsoft Internet News enables you to read bulletin-board
discussion groups, such as the Usenet, using the NNTP-based
news servers.
Contact your Internet service provider for the name
of the news server that you should use.
Troubleshooting
If you run into a problem, try the troubleshooters
in online Help. To start the troubleshooters, carry
out the following steps:
- In Internet Mail or News, click the Help menu.
- Look up "Troubleshooting" in the Help
Box.
Check you connection to the network.
If you are unable to send or receive mail, check
the following:
- The TCP/IP protocol installed on your computer.
- All cables are properly connected to your computer
or LAN.
Make sure that you use an account name and password
for a news server only if it is required. If you use
an account name and password that are not required,
you will not be able to connect the news server.
If your mail server times out while you are sending
mail, you might get an error message indicating that
a recipient is unknown. If this happens, you should
increase the timeout for your server. To do this,
carry out the following steps:
- Click on the Mail menu, and then click Options.
- Click the Server tab, and then click Advanced
Settings.
- Drag the slider to increase the timeout for your
server.
Tips & Tricks
To rename a folder, create a new folder with the
name you want, move the messages you want into the
new folder, and the delete the old folder.
You can change the sound that notifies you that you
have new mail. To do this, open the Control Panel,
then double-click the Sounds icon.
You can move the toolbar by right-clicking on it
and then choosing Align/Left or Align/Top. To customize
the toolbar, right-click on it, then click Customize
Toolbar.
You can resize the preview pane or the message list
by dragging the divider between the preview pane and
the message list.
You can change how the preview pane splits, or turn
it off entirely by changing the options under Preview
Pane on the View menu.
To view the e-mail address of someone who has sent
you a message, double-click the message to open it,
the double-click the author’s name in the From
field. You can also add this person to your Address
Book by right-clicking the name, the clicking Add
To Address Book.
You should use HTML formatting to send messages only
to recipients who have e-mail software that can display
HTML. Otherwise, send the messages as plain text,
which is the default.
You can have your signature added to all messages,
including those that you reply or forward. To do this,
click the Mail menu, and then click Options. On the
Signature tab, select the following check box:
Add Signature to the End of All Outgoing Messages.
To switch to your Inbox, you can press Ctrl+I.
To reorder columns, you can drag and drop column
headings.
To save an attachment with a message from the preview
pane, click the paper clip icon, and then hold down
the CTRL key while you click the file you want to
save. The Save As dialog box appears.
You can view all the headers for a news message.
To do this, double-click the message to open it in
a separate window, click the View menu, and then click
Full Headers.
Support for Microsoft Interent
Mail & News
For more information or help with troubleshooting
issues, Internet newsgroup support is provided indirectly
through the Microsoft News server. The following newsgroup
is dedicated to the discussion of Microsoft Internet
Mail and News and provides a great deal of support:
news://msnews.microsoft.com/microsoft.public.internet.mail
For additional instructions on connecting to the
above newsgroup, please see Troubleshooting
earlier in this document.
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